1. Introduction
The Valeting Hub is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect
We may collect and process the following types of personal information:

• Identity Information: Name, contact details (phone number, email address).

• Payment Information: Credit/debit card details (processed via secure payment providers).

• Service Information: Details of services requested, including vehicle information.

3. How We Use Your Information
We use your personal information for the following purposes:

• To provide and manage our services.

• To process payments and manage bookings.

• To communicate with you regarding your bookings and provide customer support.

• To comply with legal obligations and regulatory requirements.

4. Legal Basis for Processing
We process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes.

• Contractual Necessity: To fulfill our contractual obligations to you.

• Legal Obligation: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party service providers who assist us in delivering our services, such as payment processors.

• Legal Authorities: If required to do so by law, regulation, or court order.

6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it and to comply with legal obligations.

8. Your Rights
You have the following rights regarding your personal information:

• Right to Access: Request access to your personal data.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request deletion of your personal data under certain conditions.

• Right to Object: Object to processing based on legitimate interests or direct marketing.

9. Cookies
Our website uses cookies to enhance user experience. For more information on how we use cookies, please see our Cookies Policy.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it regularly.

11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@thevaletinghub.co.uk

• Phone: 0161 533 0176